Not resolved
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
1 comment

I ordered a wig from Wigis in early October 2017, the delivery company (DHL) delivered it to the wrong unit. When I called the delivery service they told me they would send the driver back to obtain the package.

I sent Wigis an email making them aware of the situation. Olivia sent me 6 emails telling me they would make me another wig. As of today February 4, 2018 I have not received the wig or a refund. Bottom line don’t use this company.

PLEASE DON’T ORDER FROM THEM THEY ARE SCANDALOUS.

Every time I send an email it comes back with computer writing and I have to read between the lines to see what is written. I would send a picture but I never receive the package.

Review about: Wigsis Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $143.

Preferred solution: Full refund.

I liked: Frustrante.

I didn't like: Will not refund my money or information to return the wig, Wigs bad return deadline hidden being scammed no return address.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1435308

I purchased two wigs from wigsis.com, Oliva was my contact, went through pay pal,took over a month to receive from DHL, driver delivered to the wrong address, I contact both Olivia and Rob at DHL, received the wigs. Well what I got looked nothing like I ordered, wrong color, bad cut.

I contact wigsis,Olivia told me to take a picture, I requested a return address, since I received no return receipt. I contacted pay pal in CA no help, checked out the site, completed the complaint, still no return address, it states not to use AAlaska address, I'm out 206 dollars.

You May Also Like