The top of mine looks just like yours. Horrible.
Suppose to be human hair but isn't and the top looks like the hair is burnt. If you paid by paypal go through them to see if you can get your money back. That's what I did after several emails and getting no where. My return address has a Illinois address but no name.
Saw where they were asked if they were made in USA and they said yes, but no store.
I think they come from china and they are sending to the states for people working for them. Just my thoughts.
Product or Service Mentioned: Wigsis Human Hair Wig.
Reason of review: Bad quality.