They will not honor their own return policy but after a month of emails back and forth they finally replied with a return address but will only replace not refund : The return address: Receiver: Miss Guo Address: Room 1003, Huishang International Building, Shouchun Road, Luyang District, Hefei City, Anhui Province, China Postal Code: 230000 Tel: 18956560706 Must be sent back by USPS. I can only hope this information will help others to avoid buying anything from this company and if they do that this return address will be valid. The customer service and poor quality product are not worth the aggravation we must go through, I've learned my lesson and will now only buy wigs through tlcdirect.org they honor their return policy and customer service is kind and helpful.
Product or Service Mentioned: Wigsis Human Hair Wig.
Reason of review: Bad quality.
I didn't like: This company was poor in service and product, Product at all or the return policy, Product and the company not backing their refund policy, Company.