Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality

This company is a complete scam. My wife ordered a wig and got something totally diffrent than what she wanted.

we contacted their customer service department and asked for a refund. They replied and asked us to send photos and a picture of the tag on the wig. The wig had arrived with no supporting paperwork or return info. That was the first clue something was wacky.

We send pictures of her in the wig and asked for a refund.

They replied telling her how good she looked in the wig, then offered to help her find another one for an additional charge. Buyer beware.

Product or Service Mentioned: Wig.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Wigsis poor customer service.

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