Mary B Qvm

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Verified Reviewer
| map-marker Bradford, England

Dealing with this company is a nightmare. Returning a wig.

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I have been dealing with an associate back and forth for weeks.. I wish to return a wig and have been stonewalled each time. I requested the return instructions instead she keeps sending me these ridiculous deals. I DO NOT WANT THE WIG...NO DEALS PLEASE.dO d
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Pros:
  • Selection
Cons:
  • Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Seattle, Washington

AWFUL CUSTOMER SERVICE NEEDED TO SEND WIG BACK 103.00 OFFERED ME $10

I never opened box and they will not refund my purchase wig was not as described they offered me $10 I am livid do not order
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Anonymous
map-marker Romeoville, Illinois

Can not get info how to return the wig

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The wig is the wrong color and I can't get ahold of them. Very poor customer service .I want to return the wig.
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User's recommendation: Don't buy wigs from wigsis

Anonymous
map-marker Bowie, Maryland

Misrepresent your products.

Your company is nothing but a ripoff. You need to be reported to the authorities. if I could speak to someone I would tell them where to go, and that that is ***
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Mark M Jdj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Aguascalientes, Aguascalientes

I think the product i got was so good

Wigsis - I think the product i got was so good
It is a very beautiful wig for the price, I think I will wear it at night and no one will notice that it is a wig, but in the day I think people will notice, but it does not matter it is a beautiful wig to go to a restaurant or to the movies!
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Pros:
  • Best service and great quality
Cons:
  • Slow delivery

Preferred solution: Deliver product or service ordered

Aniylah Gzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BUYER BEWARE

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Original review Feb 14, 2023
DO NOT PURCHASE A WIG FROM THIS PLACE. I should have read the reviews before I ordered the wig because if I had, I would have NEVER ordered from this vendor. I ordered a short gray (#56) pixie cut wig however what I received was a gray, cheap hallowween looking, HOT MESS gray wig. The one and only thing that was correct is that...is was gray.
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Loss:
$97
Cons:
  • Scam

Preferred solution: Never have interaction with you again

User's recommendation: BEWARE

DEBORAH D Kie

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Verified Reviewer

BAD experience with company

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Wigsis - BAD experience with company
Wigsis - BAD experience with company - Image 2
Wigsis - BAD experience with company - Image 3
Updated by user Oct 02, 2022

Lots of back and forth emails saying it was a handmade wig, return is expensive, company would lose money, etc.

Original review Oct 02, 2022
Bought 2 wigs and they came in the wrong colors. And the hair was not human hair. Hair looked and felt like dolls hair. Had 15 emails back and forth with the exact same responses as the previous person. I dont know why these people think its ok to cheat us!!! How do they sleep at night? Why are they still in business???
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Loss:
$700

User's recommendation: DO NOT use this company. They are crooks!

Andrea S Jhw

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Verified Reviewer

To let other people know what is about to happen to them

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I ordered the wig on December 6th and I didnt receive it until January 14th! THEN IT WASNT THE RIGHT ONE! And I want to send it back for a refund. Then when I went to look for customer service, I got this chat line going, y thought they were going to help me when THEY ASKED ME TO USE MY CREDIT CARD TO PAY A DOLLAR! But if you do that they have your account open and can do whatever. Its NOT WORTH IT.
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Loss:
$123
Pros:
  • Advertisement looks so good but the actual service stinks
Cons:
  • That it took a long time to get here

Preferred solution: Full refund

User's recommendation: Find another wig site.

Anonymous
map-marker Stratford, Ontario

I still have not received any product or reply from the company if in fact it even exists.

Too long and annoying to go over it again. I waited over the expected time for delivery and when it came and went I tried and tried to contact customer service several times but to no avail. That is when I wrote my complaint and received a message from pissed consumer letting me know that it was forwarded to the company, but I still have not received any response. Must be a scam!
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User's recommendation: Do not invest any time or money in this so called company

1 comment
Guest

I order a wig from this company first of February. Still have not received it.

They keep making excuses!! DO NOT USE THIS COMPANY!

Anonymous
map-marker Port Saint Lucie, Florida

Horrible company. Not trustworthy. Need return address cant find one and no customer service number. Want a wig returned..

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Was buying a wig for a 93 year and was very big and bulky. She wanted it returned. No return address supplied. She needs to get her money back. Have a heart!!
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Marcella D Ese

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don't want the wigs they haven't Ben shipped yet please refund thank you

I don't want the wigs I just ordered 7 hours ago ...my purchase is still pending can you please cancel order please thank you so much
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Loss:
$300

Preferred solution: Full refund

BARBARA P Lyl

YOU DID NOT SEND ME THEPRODUCT I ORDERED. I PAID 750.00 FOR 7 WIGS AND WHAT YOU SENT TO ME IS NOT WHAT I BOUGHT.

I WANT TO SEND THE PRODUCE BACK AND IF YOU DO NOT HAVE WHAT I ORDERED I WANT MY MONEY BACK. I AM SENDING THE WIGS BACK THAT YOU SENT TO ME WITH A PICTURE OF THE WIGS THAT I ORDERED ON LINE. I AM BALD AND I DEPEND ON WIGS TO WEAR TO MAKE ME LOOK GOOD AND I KNOW THE TYPE OF WIGS I LIKE TO WEAR.
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Loss:
$750
Cons:
  • I doi not wear wigs with parts in them

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE FROM THIS COMPANY. I ORDER WIGS TWICE AND THEY DID NOT SEND WHAT I PURCHASED.

Ameena J Ndw

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Verified Reviewer
| map-marker Kissimmee, Florida

Returns

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I ordered a wig from Wigsis on 11/27/2022. Order #TA221127C5502. I received the wig on 12/19/2022 and the wig didn't fit also it was the most terrible looking wig that I have seen, it looked as flat as a door mat and the color was horrible it didn't look like what I ordered which was a medium golden brown. Wigsis should be ashamed to expect women to wear such an awful wig. My problem is I'm not getting any support to return this wig and I need help returning this item. I sent a return form recently but it went to the wrong store cs@***.com.
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Preferred solution: Full refund

User's recommendation: Do not buy from Wigsis.com

Aranza Ezu
map-marker Fairfield, Alabama

My wig took almost a month to reach me then it was wrong!

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I ordered my wig on December 6th, I did not receive it until January 14th, then it was wrong! I went online after it took so long and discovered that Wigsis had BAD REVIEWS. But it was too late then. Im trying to send it back and Im getting the run around! The site said that you would have to pay a restocking fee. WHAT?! RIDICULOUS! But not if you just exchange it. Not a reliable company, they WOULD NOT have a policy like that.
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User's recommendation: Keep looking don’t stop on that particular site.

Pam A Gnc

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Verified Reviewer

Horrible customer service

They will not give you return information and drag everything out a ridiculous amount of time. I have been dealing with them for weeks with no satisfaction. I have a wig in a color I would never wear that coat a lot of money!
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Loss:
$160
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Don’t use this company