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Ordered a wig on August 26, 2018. It arrived wrong model, wrong color. I kept it in its original package unused, ready to return and get reimbursed. Contacted "support services" by email, they refused to give me a return address or reimburse. After multiple emails back...
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Anonymous
Julia

The BBB is a toothless watchdog. Contact Paypal or your credit card provider and try to get a refund.

1.0
I didn't like
  • Being scammed with no return address or refund
  • It was terrible
  • Do not have customer satisfaction only their satisfaction
#1379590
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Bought the wig and wanted to return it as it was "Halloween" quality. The policy states that there is a free return. They refused to take it back, offered some discount but I did not want to keep it. After hundreds back and force I disputed with my credit card who took...
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#1373187
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Wigsis - Never received a wig that was paid for.

As I said, I never received a wig that was purchased online on Sept. 15,2018. Order NO.TA180915C0109. 100 words? I can give you as many words as you like, but that does not help the situation. I just want a refund of $120.00 plus $10.00 shipping and handling which comes to a total of $130.00. I understand I am not the only customer that has been scammed by your company. I will continue complaining until I either get my merchandise or a refund of $130.00. BLAH, BLAH, BLAH {{redacted}}
#1364430
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Great news - thanks to Wigsis' stupidity in registering their domains with names and addresses stolen from unsuspecting members of the public, their .com and .uk websites have been taken down. When I searched for them this morning all I got were GoDaddy 404 Error...
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1.0
#1361742
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Wigsis - Fake sister companies....

Wigsis &wigbuy are the same company.8/30/2018 I ordered a human hair wig for$177.00 the hair is not human but doll hair I tried to get a refund but was unsuccessful.Please ,please,be aware of these two companies. Products made in China not good..Plaese don't buy anything for china..
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Style and Design
Turnaround Time
Value for money
Website
#1358682
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Wigsis.com has an almost identical sister site, uwigs.co.uk. They both use stolen photos of brand name wigs to entice customers into buying cheap copies at inflated prices. Copyright infringement clearly means nothing to them. They claim to have "13,000 salons, mainly...
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1.0
Product
#1344163
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Is their a contact number for WigSis. I have been trying to get a refund for weeks. The wig they sent me was a disaster. They say the sent me someone elses wig. I offered to return the wig, and requested a refund. How do I get my money back? I just read some of the...
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Anonymous
Julia

Don't try to return the wig. Tell WigSis you know they are frauds, have no intention of returning the wig and will settle for nothing less than a complete refund. Then get in ...

#1343585
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bought a wig and tried to exchange but it got returned to me there was no packing slip in the box I wrote to the co many times and got no response. Very poor customer service. I will never purchase again from this co. I would appreciate a call back or email so I can...
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1.0
I didn't like
  • Not being able to cancel immediately
  • No refund
  • Being scammed with no return address or refund
#1340684
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ordered wig. Received wig and it's nothing like the picture. Have been fighting with them for 2 weeks now to get a return address. They want to refund $30 when I paid over $200 for it! Can't understand what they don't understand with I would like a full refund. I'm...
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1.0
I didn't like
  • Horrible quality
  • Thieves
  • Customers service
#1336667
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Ordered two wigs," sparkle" by Raquel Welsh. Both whitish/blond. I was sent wrong styles and goldish/redish color. It took well over a month an a half, to get them. Came all the way from shanghi Had no address to send back. I'm now stuck with, two wigs I did not order...
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Julia Atkinson
Julia Atkinson

WigSis HAS got its act together - using photos of brand name wigs and sending customers cheap mass-produced rubbish is how their business works. May I ask why you bought this ...

1.2
I liked
  • Nice pictures of advertised wigs
#1336604
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