Yes they were contacted and the story is the same as the hundreds of others that have been duped by their terrible customer relations actions!!! I am planning to contact others that have been duped by this company and have them join us in a Class Action Suit against the company and Officers that run it.
If You are one that has been duped and wish to join a class action Suit for recovery and fines for their actions please contact us by email (email@example.com and we will keep You posted of the case as it progresses!!! This probably the only recourse to help rectify this Companies policy of duping their customers.
Product or Service Mentioned: Oral B Toothbrush.
Reason of review: Not as described.
Monetary Loss: $125.
Preferred solution: Full refund.
I didn't like: Quality of product and wrong color.