I ordered three wigs from this company online, I was so excited, then they arrived! None of them looked like the style or color I had chosen so I immediately contacted customer service for their return policy.
I had to get approval to return the wigs and they asked for pictures, so I sent them. We went back and forth via email and they stated they couldn't find anything wrong with the construction so I reminded them these are not the styles I ordered to which they stated that I should take them to a stylist and see if they could be cut and styled into something I liked! Because to send them back would be a long and expensive process.
They did offer to send me a free wig, but if they can't get the three I ordered right I highly doubt they'll get anything right. Don't waste your time and money doing business with this company!
Product or Service Mentioned: Wigsis Wig.
Reason of review: Not as described.