Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

This company operated by Chinese is a fraud. First, they claim "human hair", but the quality is even worse than any synthetic wig I bought from any other company in the US.

I think we shall take it to a lab to see if their claim is true. Second, when I requested return due to lack of satisfaction of the quality within one day of receiving the products, they offered me 3 excuses to not to process return in three responses. 1) No return because we can't resell your item. They ask me to be considerate of their loss.

2) They even have the guts to ask me to send them more money so they can make a better quality wig for me. 3) they asked me send them more money so they can send me another wig as compensation. After I rejected all their offers, they just ignored my request of refund and i lost around 700$ on two wigs that cann't even use as mops. I even threatened them to take this to the court, they just keep silent not responding to my email.

Stay away from this company. Chinese business in general are not trustworthy.

Product or Service Mentioned: Wigsis Human Hair Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $700.

Preferred solution: Full refund.

I didn't like: Quality of products and lie about return policy.

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