Not resolved
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Value for money

After several weeks, my wig arrived from the Wigsis distributer in China. Nothing about it resembled the photo of the wig I ordered.

I have a small head and ordered the petite size, but it was much too large, and there is no way I can possibly wear it. After contacting Wigsis and describing the problem, I was told to wash the wig and get a little trim. They said they would not allow a return and refund but would offer a discount on my next order. Even if I paid to have the wig restyled, it could not work.

The wig would have to be completely remade. There will certainly be no next order from me, and I urge others to beware of doing business with this company.

Product or Service Mentioned: Wigsis Synthetic Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $117.

Preferred solution: Full refund.

I didn't like: Issues were not resolved just dismissed.

Company wrote 0 public responses to the review from Oct 27, 2017.
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